Support

Setting up Your Profile 8

• Profile Settings
• Application Settings: Locations
• Update your Contact Information
• Change your Password
• Set your PIN

View all 8

Billing and Subscriptions 1

• Update Credit Card Information

Support 3

• How to report an Issue or request Help
• How to clear your browser cache: Firefox / Mac OS
• How to collect a screen capture on Mac OS

Understanding Client Form and Fields 7

• Client ID
• What the Client Status options mean
• How to use the Handle field
• Client Notes
• Using the Journal

View all 7

Options for Importing Client Data 2

• Ideas for manually importing a backlog of client data
• Semi-automated client data import process

Understanding the Appointment Form and Fields 5

• Appointment Form
• Infertility Follow-Up
• New Chart Given
• Appointment Types
• Attendees

Using the Client Take-Home Notes 1

• Overview of Client Take-Home Notes

Preconfigured FCPro Reports 2

• Understanding the Certification Report
• Logbook Report

Understanding the Dashboard 4

• Pipeline Overview
• Census Report Data
• Referral Sources
• Resources

Mobile Use 1

• Will FCPro work on my tablet or smartphone?

Multi-Practitioner Centers 1

• We have multiple practitioners in our center. Will FCPro work for us?

Security 3

• Is FCPro secure? Is it HIPAA compliant?
• How do I reset my PIN if I have forgotten it?
• How do I reset my Password?

Feature Requests 3

• Transfer client indicator
• Organize the Order of Assignments
• Satisfaction and Confidence scores

Release Notes 5

• 1.2.3 release notes
• 1.2.2 release notes
• 1.2.1 release notes
• 1.2.3.1 release notes
• 1.2.3.2 release notes

Known Defects (Bugs) 1

• Save button: unable to change status